REPAIRS AND GUARANTEES

A hearty thank you for choosing petra kupfer jewelery.

It is very important to us to produce our jewelery as we would like to wear them ourselves. This credo means a high demand for material, manufacture, processing and design.

Since 1987, our jewelery collections are handmade in Hamburg. In our jewelery factory, we live our philosophy of sustainability and quality. Each item will be inspected extensively by us prior to shipping and, of course, the statutory right of defect is valid for our products.

If, contrary to expectations, something breaks, we are glad about your message so that we can find a solution together. You can contact us by phone at +49 (0) 40 881 69 870 and by e-mail info@petrakupfer.de. We will do our best to make you happy again.

You can reach us Monday to Thursday from 10:00 to 17:00 and Friday from 10:00 to 15:00.

Best regards

Your petra kupfer and team

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